MH9014 Arrival Instructions

Directions to Mauna Kea Resort
Follow Highway 19 north for 25.4 miles and turn right into the Westin Hapuna entrance at the Mauna Kea Resort. Home address: 62-3997 Moani Pikake Circle, Kamuela HI 96743 Advise guard that you are a residential guest. Be sure to have your registration form to show in
case they do not have your name at the gate.

If not purchasing resort access, advise that you are renting and show them this document. From that point on you will be stopped each time you approach the gate.

Directions to Moani Heights – Check in 4:00 p.m. / Check out 11:00 a.m.
Once through the gate take the second left on Amaui Drive which is just past the long row of hedges. Follow the road midway to the entrance gate of Moani Heights. Gate code: #9674

Once through the gate take an immediate right onto Moani Pikake Court cul-de-sac and take the first right up a long driveway. The home is the first home on the right through the gate. The front door is in the back of the home. (You will see owners car parked and covered)

At the front door you will find a lock box to the left of the front door. Lock Box Code – 914. Once you are in the door, you will find additional keys on the entry table. RETURN THE KEY TO THE LOCK BOX FOR SERVICE STAFF. If service charges because unable to get in (upon your approval) the charge will be passed on to the guest.

Resort Access Packet Pickup 8:00 a.m. – 6:00 p.m.
Turn right out of Moani Pikake gate to the bottom of the hill and turn left. Follow the road to the Westin Hapuna hotel. Advise valet you are just popping in to get your access packet. Residential Services is located on the far-left corner of the lobby to pick up the packet.

Below is a list of items that are supplied upon your arrival. This will give you time to assess your family needs allowing you time to enjoy the villa before your big shopping day. This is a first line of provision as each family needs vary not only from size and amount of use, but also particular allergies or ailments. But we are happy to get you started!

  • Trash bags
  • Kitchen Dish soap
  • Kitchen sponges
  • Dishwasher soap
  • Finish Jet Dry Rinse Aid
  • All-purpose cleaner
  • Windex and (2) rolls of paper towels.
  • Kitchen hand soap and sanitizer
  • Broom and floor swiffer (swiffer varies by floor type)
  • Foil, saran, gallon freezer and sandwich bags
  • Bathroom liner trash bags
  • Toilet and tissue paper
  • Lysol Toilet Cleaner
  • Shower and bathroom soap (no shampoo or creams due to personal preferences) •
    Laundry detergent and softener sheets
  • Insect spray (covers ground and air)
  • Salt & Pepper (though most homes are full of other favorite brands and oils) •
    Long stick lighter

Contacts – Monday – Saturday 9:00am to 6:00pm
Expect delay in response unless an emergency like the villa is on fire if contact outside these times. ☺ Email Sunday for a Monday reply. We have several guests in the resort so many to love on! We are glad you are one of them!

Donna Brucato – 808-895-0184 – Hikialani Resort Destinations, Inc.
Maricel Badon – 808-895-9499 – Kawailana Luxury Home Cleaning, LLC. (Housekeeping requests)