MH16 Arrival Instructions

Directions to Mauna Kea Resort
Follow Highway 19 north for 25.4 miles and turn right into the Westin Hapuna entrance at the Mauna Kea Resort. Home address: 62-3648 Moani Pikake Way, Kamuela HI 96743

Advise guard that you are a residential guest. Be sure to have your registration form to show in case they do not have your name at the gate. You will be issued a rearview mirror ID tag for easy access once you pick up your packet.

If not purchasing resort access, advise you are renting and show them this document. From that point on you will be stopped each time you approach the gate.

Directions to Moani Heights – Check in 4:00 p.m. / Check out 11:00 a.m.
Once through the gate take the second left on Amaui Drive which is just past the long row of hedges. Follow the road midway to the left entrance gate of Moani Heights. Gate code: #9674

Once through the gate, take an immediate left onto the driveway entrance of the home. This home is the very first home on the left.

At the front door you will find a keyless system. You will receive an access code two days prior to arrival via email. The keyless system self-locks after 10 minutes of no activity. The Ohana (suite on the left inside the courtyard) has a key on the entrance table inside the home.

Resort Access Packet Pickup 8:00 a.m. – 6:00 p.m.
Turn right out of Moani Pikake gate to the bottom of the hill and turn left. Follow the road to the Westin Hapuna hotel. Advise valet you are just popping in to get your access packet. Residential Services is located on the far-left corner of the lobby to pick up the packet. Reminder, they do not manage the home, but are helping the owner process your access under their membership.

Below is a list of items that are supplied upon your arrival. This will give you time to assess your family needs allowing you time to enjoy the villa before your big shopping day. This is a first line of provision as each family needs vary not only from size and amount of use, but also particular allergies or ailments. But we are happy to get you started!

  • Trash bags
  • Kitchen Dish soap
  • Kitchen sponges
  • Dishwasher soap
  • Finish Jet Dry Rinse Aid
  • All-purpose cleaner
  • Windex and (2) rolls of paper towels.
  • Kitchen hand soap and sanitizer
  • Broom and floor swiffer (swiffer varies by floor type)
  • Foil, saran, gallon freezer and sandwich bags
  • Bathroom liner trash bags
  • Toilet and tissue paper
  • Lysol Toilet Cleaner
  • Shower and bathroom soap (no shampoo or creams due to personal preferences) •
    Laundry detergent and softener sheets
  • Insect spray (covers ground and air)
  • Salt & Pepper (though most homes are full of other favorite brands and oils) •
    Long stick lighter

Contacts – Monday – Saturday 9:00am to 6:00pm
Expect delay in response unless an emergency like the villa is on fire if contact outside these times. ☺ Email Sunday for a Monday reply. We have several guests in the resort so many to love on! We are glad you are one of them!

Donna Brucato – 808-895-0184 – Hikialani Resort Destinations, Inc.
Maricel Badon – 808-895-9499 – Kawailana Luxury Home Cleaning, LLC. (Housekeeping requests)